Faq

WHAT IS THE AVERAGE PRICE FOR COSTUMES ?

The average price of the costume hire is between $ 40 – $ 50, although our complete price range is from anywhere from $20 – $100. Price depends on the costume quality and what you get with the costume…such as wigs , masks etc

DO YOU HAVE TO PAY A SECURITY BOND ?

Yes , there is a half value security bond on each costume on top of the costume hire price . (eg – if a costume is $40 , there is an additional $ 20 bond that you have to pay …which brings the total price to $ 60….however you get the bond back upon return providing that the costume is not damaged)

WILL I LOSE ALL MY BOND IF THE COSTUME IS SLIGHTLY DAMAGED?

No, there is different prices for different damages, a certain amount of the bond will be kept depending on the damage ….(e.g broken zip : $10 of the bond will be kept, missing piece : $5- $10 of the bond, rips and big stains : $ 5 of the bond, missing costume : no bond back , damaged beyond repair : no bond back) we do understand that costumes get ruined but please be courteous enough to tell us , so we can asses the damage and fix it

AM I ABLE TO BOOK COSTUMES IN ADVANCED ?

Yes we do and best of all – at no additional cost. We only book once a customer is 100 % sure they would like to hire a particular costume for a particular day …we just need a name and a contact number . Although we do ask that you call us as soon as possible if you end up cancelling the booking that way we are able to rent it out to another customer. We put the booked costumes away a few day before it is needed.

DO I NEED TO BRING ANYTHING ?

Yes – we ask for a form of i.d with your name and address , preferably a driver’s license for security purposes

HOW MANY DAYS CAN YOU HIRE FOR ?

All costumes are based on a 3 day hire, however if you need the costume for a longer period of time, an extended price can be worked out based on the duration. The best time to pick up a costume is the day before the event or the day of.

IS THERE A LATE FEE ?

Yes, there is a $ 5 late fee per day, please call us if you know in advance that you will be late

DO YOU SELL GIFT VOUCHERS ?

Yes we do, they make a perfect unique gift for that someone that loves dressing up and having fun. We offer $20, $50 and $100 gift vouchers.

ARE THE COSTUMES CLEAN ?

Ofcourse !!, we personally hand wash all the costumes (with the exception of our deluxe costumes that we dry clean). Each costume is washed after every single rental even the wigs and masks. please do not attempt to wash the costumes as we have special cleaning products and know how to get each type of stain out

WHAT SIZES DO YOU STOCK ?

We stock sizes xxxs – plus sizes for adults and toddler to teeneger sizes for kids. It is best to try on the costumes before hire as a variety of factors may impact on the size such as the fabric, stretch , length

CAN I FIND YOU ON FACEBOOK ?

YES, you can ….You are easily found on facebook. Just click on the word ‘facebook’ in this sentence and it will take you to our site – dont forget to ‘like us’

WHAT DO YOU SELL ONLINE?

We sell a wide variety of products : Colourvue colourful contact lenses, Mehron professional special effects makeup , leg avenue stockings and creme eyelashes – all catagories have a range of colours , products and prices.

WHERE DO YOU SHIP?

We ship Australia wide via Australia post – we do not ship internationally at this point in time.

HOW DO I PAY?

We accept payment through Paypal – the safest and most secure way to pay .

WHAT ARE THE SHIPPING COSTS?

$ 9.95 – on orders up to $ 100
$ 12.95 – on orders up to $ 150
$ 15.95 – on orders over $ 150

WHAT ARE THE POSTAGE TIMES?

VIC – 2 business days
TAS – 3 to 4 business days
N.S.W – 3 to 4 business days
S.A – 3 to 4 business days
QLD – 5 to business days
W.A – 5 to 6 business days
N.T – 5 to 7 business days